Effective Date: 08.04.2025
Welcome to Thai Kilavi Industries. Your privacy is important to us.
This Privacy Policy for Thai Kilavi Industries explains how we collect, use, disclose, and protect your personal information when you visit our website www.thaikilavi.com, make a purchase, or interact with us.
1. Information We Collect
We collect the following types of information:
a. Personal Information
When you make a purchase or contact us, we may collect:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely via third-party providers)
b. Non-Personal Information
This includes browser type, device type, pages visited, IP address, and usage data, collected via cookies and analytics tools.
2. How We Use Your Information
We use the information we collect for purposes such as:
- To process and deliver your orders
- To respond to your inquiries or support requests
- To improve our website, services, and customer experience
- To send you promotional emails (only with your consent)
- To comply with legal obligations
3. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, understand how you use our site, and deliver personalized content.
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect site functionality.
4. Sharing Your Information
We do not sell or rent your personal information. We may share your information with:
- Trusted third-party service providers (e.g., payment processors, shipping partners)
- Legal authorities if required by law
- Analytics providers like Google Analytics (non-personally identifiable data only)
All third parties are required to protect your information and use it only for the services they provide.
5. Data Security
We use industry-standard security practices (SSL encryption, secure servers, etc.) to protect your data from unauthorized access, misuse, or disclosure.
6. Your Rights
Depending on your location, you may have the following rights:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw your consent to marketing at any time
- Request data portability or restrict processing
To exercise any of these rights, contact us at [email protected].
7. Retention of Data
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites. We encourage you to review their policies before sharing any information.
9. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children. If we become aware of such data, we will delete it promptly.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy, or if you’d like to update or delete your personal data, please contact us:
📧 Email: [email protected]
🌐 Contact Form: www.thaikilavi.lk/contact-us
