We believe in transparent communication and take pride in supporting our customers at every step—starting with the information you need to make the most of your Thai Kilavi experience. If you don’t see your concern addressed below, feel free to reach out via email at [email protected] or call us at +94 75 75 77 636. Our dedicated team is always ready to assist you in embracing a healthier, more connected lifestyle rooted in the richness of Sri Lankan Tamil traditions.
Thai Kilavi specializes in a variety of organic and herbal products, including spices, skin care items, herbal teas, and traditional health remedies. Our product line is rooted in Tamil traditions, designed to promote wellness and a natural lifestyle.
Our ingredients are sourced directly from local farms in Kilinochchi and Jaffna, renowned for their fertile soil and sustainable farming practices. We ensure that all ingredients are organic and of the highest quality.
Yes, all our products are certified organic. We adhere to strict organic standards to ensure that our products are free from synthetic pesticides and fertilizers.
Orders can be placed directly through our website. Just choose your products, add them to your cart, and follow the checkout process. We offer secure payment options for a smooth transaction.
We provide global shipping with applicable charges based on the destination. Local deliveries in Tamil areas such as Kilinochchi and Jaffna may qualify for free shipping based on the order value.
We accept returns within 30 days of purchase if you are dissatisfied with your order. Products must be unopened and in their original packaging. Please contact our customer service for a return authorization.
Our customer service team is available to assist you. You can reach us via email at [email protected], or call us directly at the number provided on our website.
Yes, we offer periodic discounts to our subscribers and loyal customers. Sign up for our newsletter to stay updated on special offers and exclusive discounts.
Absolutely! We are happy to accommodate custom orders or special requests to meet your specific needs. Please contact our customer service to discuss your requirements.
Quality assurance is fundamental to our operation. We perform rigorous testing on all our products to ensure they meet our high standards of purity and efficacy.
